Privacy Policy

 

This Privacy Policy explains how J0sh911 (“we”, “us”, or “our”), a company based in Spain, collects, uses, and discloses your personal information when you access or use our website and related services, including making a purchase, browsing the site, or otherwise interacting with us (collectively, the “Services”).

 

Our website is hosted on Vercel, and we use Shopify as our ecommerce backend to process transactions and manage orders. Both Vercel and Shopify may collect certain data in accordance with their own privacy policies.

 

By using our Services, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

 

 

1. Who We Are

 

J0sh911 is the data controller of your personal information. As a company established in Spain, we are subject to the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

 

 

2. What Personal Data We Collect

 

Below is a list of the types of personal information we may collect when you interact with our Services.

• Contact information: name, email, phone number, billing and shipping address
• Payment and transaction information: card data, billing details, payment method, order history
• Account information: login credentials, preferences, settings
• Shopping activity: products viewed, added to cart, purchased or returned
• Device and usage data: IP address, browser type, operating system, interaction timestamps
• Customer support data: content of messages or requests sent via our contact channels

 

 

3. Legal Basis for Processing

 

We only process your personal data when we have a valid legal reason to do so, as explained below.

• Performance of a contract (e.g. fulfilling your order)
• Your consent (e.g. marketing emails or cookies, where required)
• Legal obligations (e.g. for invoicing or tax compliance)
• Legitimate interest (e.g. to prevent fraud or improve user experience)

 

 

4. How We Use Your Personal Information

 

The following outlines how we use the information we collect from you.

• Fulfill and manage orders
• Process payments and refunds
• Provide customer service
• Manage your account and preferences
• Send service-related and promotional communications
• Improve our website and services
• Comply with legal and regulatory obligations

 

We do not use your data for automated decision-making that produces legal or significant effects.

 

 

5. Sharing Your Information

 

We may share your personal data with trusted third parties under certain circumstances, as detailed here:

• Shopify, which powers our ecommerce backend. See their privacy policy: https://www.shopify.com/legal/privacy
• Service providers, such as payment processors, hosting services, logistics, or marketing platforms
• Authorities, when legally required (e.g. tax, customs, fraud investigations)
• Business partners, when needed to deliver your order or service
• In case of business transfers, such as mergers, acquisitions or restructuring

 

 

6. International Data Transfers

 

Your data may be transferred outside your country, and we take appropriate measures to protect it.

As we sell products internationally and work with global providers like Shopify, your personal data may be transferred to countries outside your country of residence or the European Economic Area (EEA). When we do this, we ensure adequate protection through:

• European Commission-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions (for countries considered to offer equivalent protection)
• Other valid transfer mechanisms permitted by law

 

 

7. Your Rights

 

Depending on your place of residence, you may have the following rights under the GDPR or other applicable laws:

• Right of access – obtain a copy of your personal data
• Right to rectification – correct inaccurate or incomplete data
• Right to erasure – request deletion of your data
• Right to restrict or object to processing – limit how we use your data
• Right to data portability – request that your data be transferred to another provider
• Right to withdraw consent, if processing is based on consent
• Right to file a complaint with your national data protection authority

 

You can exercise these rights by contacting us using the contact methods provided at the bottom of our website.

 

Additionally, if you have created an account or completed a purchase using your email, you can access and manage your personal information and view your order history by logging into your customer account at: My account

 

 

8. Data Retention

 

We keep your personal information only as long as necessary for the purposes for which we collected it, including:

• Managing your account and purchases
• Providing our services
• Complying with legal, tax or regulatory obligations
• Resolving disputes and enforcing our terms

 

 

9. Security Measures

 

We implement reasonable safeguards to protect your personal data from unauthorized access or disclosure.

 

We apply appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

 

 

10. Cookies and Tracking Technologies

 

We may use cookies and similar technologies to:

• Improve website functionality
• Measure traffic and usage patterns
• Offer personalized content or recommendations
• Facilitate advertising and retargeting

 

You can manage cookie preferences through your browser settings or via the cookie banner (if available).

 

 

11. Third-Party Links

 

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. You should review their privacy policies independently.

 

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. We encourage you to review this page regularly. We will update the “Last updated” date accordingly.

 

 

13. Contact

 

If you have any questions, concerns, or wish to exercise your rights, please contact us using the contact methods provided at the bottom of our website.