Terms and conditions

 

Overview

 

Welcome to J0sh911. The terms "we", "us" and "our" refer to J0sh911. This website and store are operated by J0sh911 and hosted on Vercel, with ecommerce services powered by Shopify. These Terms and Conditions (the "Terms") govern your use of our website and your purchase of products through our online store.

 

By placing an order or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use or access our site or purchase any products.

 

 

1. Access and Account

 

By using this website, you confirm that you are at least 18 years old or that you have permission from a parent or legal guardian to make purchases.

You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your device. We are not liable for any loss or damage resulting from unauthorized use of your account.

 

We reserve the right to suspend or terminate your account, or refuse service, if we suspect any violation of these Terms or fraudulent activity.

 

 

2. Products

 

We make every effort to present our products accurately, including descriptions, images, dimensions, and materials. However, due to variations in screen settings, colors and finishes may appear slightly different in person.

 

Some items are made to order and include components that require a manual post-processing stage. As a result, minor variations in finish, texture, or appearance may occur. These are not considered defects but part of the uniqueness of each item.

 

Our products are intended for personal use. They should not be resold, reverse-engineered, or used in ways other than those for which they were designed.

 

Products may be subject to availability and can be modified, updated, or discontinued at any time without prior notice. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or adjust orders accordingly.

 

 

3. Orders

 

By placing an order on our website, you are making an offer to purchase the products listed, subject to these Terms.

 

All orders are subject to acceptance and product availability. Once your order is received, we will send you an order confirmation via email. Please note that this confirmation does not guarantee acceptance of your order.

 

We reserve the right to reject or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, suspected fraud, or violation of these Terms.

 

If your order is cancelled after payment, you will receive a full refund using the original payment method.

 

Please ensure that all information provided during checkout, including billing and shipping addresses, is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete information.

 

 

4. Pricing and Billing

 

Prices may be displayed in different currencies depending on your location. While default prices are shown in euros (EUR), Shopify may automatically adapt the currency to your local one where available, to facilitate your shopping experience.

 

All prices shown are final prices, regardless of whether they include VAT or not. If VAT is applicable based on your country and its VAT obligations under Spanish regulations, it will be broken down during checkout. This means that in some cases VAT may be deducted or adjusted accordingly based on your location and status.

 

Prices are subject to change without prior notice, but any changes will not affect orders that have already been confirmed and paid.

 

Payment is required at the time of placing the order. We accept payment methods as indicated on the checkout page.

 

In case of payment failure or suspected fraudulent activity, we reserve the right to cancel the order.

 

You are responsible for providing accurate billing information. Any discrepancies or issues with payment must be reported to us promptly.

 

 

5. Shipping and Delivery

 

We ship orders within Spain (mainland and Balearic Islands), across Europe, and worldwide using trusted carriers that provide tracking services and require signature confirmation.

 

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

 

Please note that we are not liable for delays beyond our control. Make sure your shipping details are accurate to avoid any issues.

 

For full information on delivery methods, costs, and timing, please visit our dedicated Shipping Policy  page.

 

 

6. Intellectual Property

 

All content on this website, including text, images, graphics, logos, product designs, and software, is the property of J0sh911 or its licensors and is protected by copyright, trademark, and other intellectual property laws.

 

You may browse, view, and purchase products for personal use only. Unauthorized use, reproduction, modification, distribution, or commercial exploitation of any content or product designs is strictly prohibited.

 

By purchasing our products, you do not acquire any ownership rights to the intellectual property associated with them beyond the right to use the product as intended.

 

 

7. Third-Party Tools and Links

 

Our website may contain links to third-party websites, tools, or services that are not owned or controlled by J0sh911. These links are provided for your convenience and reference only.

 

We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your interactions with these sites are at your own risk.

 

Certain features on our website may be powered by third-party tools or platforms (such as payment gateways or shipping services). By using our site, you agree to comply with their terms and conditions as well.

 

 

8. Relationship with Shopify

 

Our online store is powered by Shopify Inc., a third-party ecommerce platform.
Shopify provides the infrastructure and tools that enable us to operate this website, process orders, and handle payments securely.

 

Please note that while we use Shopify's services, all transactions and customer service matters related to your order are handled directly by J0sh911.

 

By using our website, you also agree to Shopify’s Terms of Service and Privacy Policy, which you can review here.

 

 

9. Feedback

 

We welcome your feedback, suggestions, and comments about our products and services.

 

By submitting any feedback—whether via email, reviews, or other means—you grant J0sh911 the right to use, reproduce, modify, and share that feedback without restriction or compensation, unless otherwise agreed in writing.

 

Feedback should not include confidential or proprietary information, and we reserve the right to remove or disregard any content that is inappropriate, offensive, or unrelated to our business.

 

 

10. Prohibited Uses

 

You agree not to use this website or our products for any unlawful, unauthorized, or harmful purposes. This includes, but is not limited to:

• Violating any local, national, or international laws or regulations

• Infringing upon or violating our intellectual property rights or those of others

• Interfering with or circumventing the security features of the site or any related services

• Attempting to gain unauthorized access to any part of the website, server, or systems

• Using our products in a way they were not intended, including reselling or reverse-engineering without permission

• Submitting false or misleading information, or impersonating others

 

We reserve the right to take appropriate action, including terminating your access, if you engage in prohibited conduct.

 

 

11. Termination

 

We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms or engaged in any prohibited activity.

 

Termination may include:

• Canceling pending orders

• Blocking access to your account or order history

• Refusing future transactions or communications

 

You may also stop using our services at any time. However, any obligations or liabilities incurred prior to termination will continue to apply.

 

We are not liable for any loss or damages resulting from the suspension or termination of your access.

 

 

12. Disclaimer of Warranties

 

We strive to ensure the quality and accuracy of all physical products we offer. However, except where required by law, we provide our products and related information "as is" and "as available", without warranties of any kind, either express or implied.

 

This means we do not guarantee:

• That products will meet every individual expectation beyond the specifications described

• That colors, textures, or finishes will exactly match what is shown on your screen, due to natural variations and display differences

• That handcrafted or made-to-order items will be identical, as small differences are part of their character

• That products will be free from minor imperfections which do not affect functionality or intended use

 

We disclaim any implied warranties of merchantability or fitness for a particular purpose, except where such disclaimers are prohibited by applicable law.

 

If you receive a defective or incorrect item, please refer to our return policy for information on how to request a replacement or refund.

 

 

13. Limitation of Liability

 

To the maximum extent permitted by law, J0sh911 shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

• The use or misuse of our products

• Delays or failures in delivery beyond our control

• Minor variations or imperfections in product appearance

• Losses resulting from inaccurate shipping information provided by the customer

• Any unauthorized resale, modification, or improper use of our products

 

Our total liability for any claim related to a purchase will not exceed the amount paid for the product in question.

 

This limitation applies regardless of the nature of the claim—whether based in contract, tort, negligence, or otherwise—and even if we have been advised of the possibility of such damages.

 

 

14. Indemnification

 

You agree to indemnify, defend, and hold harmless J0sh911, its owners, affiliates, and service providers from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

• Your violation of these Terms

• Your misuse of our website, services, or products

• Any inaccuracy in the shipping or billing information you provide

• Any breach of third-party rights resulting from your use of our products or content

 

This obligation survives the termination of your use of our services.

 

 

15. Severability

 

If any part of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that portion shall be deemed severed from the Terms and will not affect the validity and enforceability of the remaining provisions.

 

The rest of the Terms will remain in full force and effect.

 

 

16. Governing Law

 

These Terms and any disputes related to the use of our website, services, or products shall be governed by and interpreted in accordance with the laws of Spain, without regard to its conflict of law principles.

 

Any legal disputes shall be subject to the jurisdiction of the courts located in Madrid (Spain), unless otherwise required by applicable consumer protection regulations.

 

 

17. Changes to the Terms

 

We reserve the right to modify or update these Terms at any time without prior notice. Changes will take effect as soon as they are posted on our website.

 

It is your responsibility to review the Terms periodically. Continued use of our website or services after changes implies your acceptance of the updated Terms.

 

If you do not agree with any changes, you should stop using our services.

 

 

18. Contact

 

If you have any questions, concerns, or need assistance regarding these Terms or any other aspect of our services, please contact us using the information provided at the bottom of our website.

 

We will do our best to respond promptly and help resolve any issues.